Refund policy

Due to the nature of our products, we do not accept returns or exchanges on food items. If your order arrives with a product defect, please contact us at hi@kissesbakeryco.com and include photos of the product and its original packaging. We’ll review your request and, at our discretion, may provide store credit toward a future purchase. Please note that we are not responsible for orders shipped to an incorrect or incomplete address provided at checkout, or for damage that occurs during delivery.